Service Mobile App v21.1

Sage Partner 2018/2019

The Sicon Service mobile App for Sage 200 is designed to allow the engineers to access appointment information such as contact and address details with maps, telephone numbers and email addresses, fault information, view attachments, view stock allocations, equipment details etc.

The Mobile App gives engineers the ability to obtain arrival and departure signatures, add attachments (such as images), update tracking notes, answer equipment and appointment based questions, process stock used, flag follow up requirements and confirm start and end times for each appointment. The App is designed to run offline and will accumulate transactions to be synchronised back to the Sicon Service system within Sage 200.