Barcoding & Warehousing

The Place/Distance Lookup will require an update to your Google Cloud API Key configuration, to allow access to the latest Places/Routes APIs offered by Google. This may add extra costs to your Google Cloud Billing Account outside the scope of the free Map Platform credit. Please see Google’s SKU pricing, and their documentation on configuring budget alerts. Sicon cannot be held responsible for any additional costs incurred to your Google Cloud Billing Account as a result of using this functionality.

[#13280] Added validation to Email Template Maintenance – invalid variables will now be flagged when attempting to save
[#14375] Added the ability to set Project Levels (Phase, Stage, Activity) when setting a project on a Case
[#13537] Added new Google Maps integration to replace the old integration on Travel Appointment Details (which was experiencing a number of issues related to the deprecation of Internet Explorer). Please see the Service Help and User Guide for more information on this.

[#14190] Case Import – Fixed an error when ‘Work Complete’ on an appointment was empty – this now defaults to false if not specified
[#13818] Updated the pre-configured Appointment Labels – the Work appointment label ‘None’ is now called ‘Work’ again
[#13097] When completing a project in Projects, Service can now stop this from happening if there are active cases linked to the project
[#13877] Fixed an issue with time bookings on appointments being automatically created without an engineer – this link now works correctly
[#14185] Fixed an issue with time booking on appointments being automatically created with an invalid date if the Appointment was created with the times immediately set as Actual – these are now set accordingly on the time booking
[#14543] Fixed an Object Reference Not Set issue thrown by Service when attempting to amend Drawings in Sage Manufacturing

Date applied: March 26, 2025