221.0.37
Issues Resolved Change in FunctionalityIssues Resolved
- Newly created tracking note statuses are now available for each case type by default
- Fixed an ‘An item with the same key has already been added’ error when billing cases
Change in Functionality
- Email Templates can now be reordered within Email Template Maintenance – this will also reorder them when sending an outgoing email from a case
- Added global settings for ‘Visible to Customers’ and ‘Visible to Engineers’ that will be picked up when creating new tracking notes
Date applied: February 27, 2024