Barcoding & Warehousing

Issues Resolved

• [#14675] Fixed the Case Summary not displaying in the Service Desk grid when selected from the list of pre-defined summaries
• [#14908] Allowed returned case parts to have a quantity to two decimal places, if this is configured against the stock item
• [#14939] Resolved an issue where an equipment item’s linked CRM Company and End User info was missing from the Service Equipment form
• [#15142] Fixed an issue where CRM Company and End User info would not pass through to generated cases or equipment when creating via a Sales Order
• [#14936] Fixed an issue where an incorrect address would be populated to a Case when using Create Case from Equipment with CRM Integration enabled
• [#11372] Fixed an issue where the sublocation wasn’t populating to generated equipment from a Sales Order where the SO customer is a Head Office customer
• [#15503] Added the ActualStartTimeEntered field to the Database to aid in resolving an issue where the App could not resume an already-started time booking
• [#15690] Added the ability to link a generated case to a Fixed Asset-type equipment item when using the Case Import
• [#15767] Fixed an issue where Service was attempting to access CRM when accessing a Sales Order if CRM was not installed
• [#15856] Added logic to update the LastUpdatedByUserID and LastUpdatedDateTime fields when importing Equipment Servicing Dates