221.0.14
Issues Resolved New Features Change in FunctionalityNew Features
- Added an option to ‘Use Default Cover Type’ when setting the cover type override for a contract line or customer record. When a case is created from these, Service will then use the global default Cover Type
- Added an option on Cover Types to use a price book discount for parts and labour. This is ony available if the manual discount percentage on the cover type is set to Zero
Issues Resolved
- Fixed an issue where Service would fail to link through to Projects when loading and saving various screens
Change in Functionality
- When creating a new case via Equipment from the Sicon Contracts module, a list of serial numbers will now populate the summary. Service will also now attempt to automatically set the contact and case location information from the equipment item, and display a message if it cannot do this
- Added ‘Case Type’ column to the list of cases shown on Equipment History
Date applied: June 7, 2023