Sicon CRM is a highly functional CRM solution for company, contact, case, opportunity, tasks, notes and reminders all fully integrated with Sage 200. Including customer classification, opportunity management with sales territories, targets and dashboards, case management with tracking workflow, customer drop-off alerts and outlook style pop-up reminders. For users outside of Sage there is also a mobile App and web version to ensure every user is always connected.
Release notes:
260.0.6
Issues ResolvedIssues Resolved
- [#19313] Fixed an issue where `Opportunities` were not displaying in `CRM Web` and the menu showed `[Object Object]`, restoring correct opportunity counts and search functionality.
- [#19437] Opportunities now correctly appear in the `Opportunity` tab for both new and existing people when the `End Users` setting is disabled.
- [#19425] Restored missing `Task` buttons in the company context, allowing tasks to be created as expected from the company view.
- [#19514] Fixed an issue where opportunities linked to a `person` did not appear in the `Opportunity` tab when the End Users setting was disabled, ensuring all relevant opportunities are now visible regardless of this setting.
Date applied: May 27, 2026
260.0.5
Issues ResolvedIssues Resolved
- [#19408] fixed issue where opportunities were not showing in CRM Web
- [#19427] fixed issue where Task buttons missing in the context of a company
Date applied: May 20, 2026
260.0.4
New FeaturesNew Features
- [#18973] Enhanced memory management in the `company search screen` and related forms, significantly reducing memory leaks. Users will experience lower memory usage and smoother performance, especially during repeated searches and when closing forms. These improvements help prevent slowdowns and potential crashes, making the system more reliable for daily use. No breaking changes are introduced with this update.
- [#18978] Enhanced memory management in the `Opportunity Search` and related screens, significantly reducing memory usage and preventing memory leaks during repeated searches and form closures. Cached data, event handlers, and popups are now properly cleaned up, resulting in smoother performance and improved stability. These improvements help maintain consistent application responsiveness over extended use.
Date applied: May 13, 2026
260.0.3
Issues ResolvedIssues Resolved
- [#17235] [Web API] Fixed an issue where line items on the `Accounts` tab would incorrectly show `No Results` when navigating pages, ensuring all items display correctly across multiple pages.
- [#17266] Loading times for the `Cases` tab for companies, people, and related records with many cases is now much faster.
- [#17267] Loading times for the `Opportunities` tab on companies, people, tenders, and dashboards with many records are now significantly improved.
Date applied: April 30, 2026
260.0.2
Issues ResolvedIssues Resolved
- [#18108] Tasks imported with an `Opportunity` reference now correctly display a link type of `Opportunity`, ensuring accurate navigation and reporting in the `task` tab and dashboards.
Date applied: April 16, 2026
260.0.1
Issues ResolvedIssues Resolved
- [#15505] Fixed an issue where converting a pro forma to a sales order entered incorrect `OrderNumber` values (with hashes) in `SOPAllocationLine` and `AllocationBalance`, ensuring correct sales order numbers are now recorded.
- [#17585] The selected account manager now correctly displays on the `Sales Order` when viewed in Sage, ensuring accurate CRM information is shown.
- [#17496] Saving a new return from the `Quotes & Orders` tab in a `Case` now works reliably without errors, ensuring returns are correctly linked to the case in both new and amend modes.
- [#16681] Fixed an issue where long `Stage Name` values in `Opportunity Stages` caused errors by increasing the character limit to 255 and adding clear validation to prevent entry of overly long names.
- [#16861] Fixed an issue where updating a member’s email address in the `Audience` form did not save changes if the email was duplicated, allowing users to correct and save unique email addresses without losing audience members.
- [#17871] Fixed an issue where task `Due Date` and `End Date` times were not imported from CSV files; now, time values are correctly imported and the `All Day` setting is accurately applied based on the `AllDay` field.
- [#17842] Improved dashboard performance and stability by adding indexes to soft‑deletable CRM fields, reducing memory usage and preventing out-of-memory errors when filtering out deleted records.
Date applied: April 1, 2026
260.0.0
ImportantImportant Info
All iterations of the Sicon v25 development release have now been incorporated into the full Sicon v260.0.0 release.
To view the release notes for Sicon v25 development iterations, please follow the link below.
Click here for the Sicon CRM v25 Release Notes
Date applied: March 5, 2026