Self Service v25

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250.0.3 Web

Issues Resolved New Features
New Features
  • [#15881] Tracking Note edit dialog will now filter statuses to only display those that have been configured as available for the current case type
  • [#16159] Added functionality to raise a new case via multiple equipment items

Issues Resolved
  • [#15911] Fixed Equipment Count pill pointing to incorrect data value and displaying wrong info
  • [#15880] Fixed issue where attachments uploaded via SS would have a description of [object Object]
  • [#15909] Fixed issue where null Install/Last Service/Warranty Expiry dates were being populated with today’s date if returned null by the server

Date applied: October 10, 2025

250.0.3 Addon

Important
Important Info
  • DevExpress 25.1 and .NET Framework 4.7.2 Update
  • Resolved ambiguous Cache usage
  • Upgraded to net472, resolved dependency conflicts

Date applied: October 10, 2025

250.0.2

Important
Important Info

Initial compatibility version for v25 (no new features)


Date applied: August 6, 2025

250.0.1

Important
Important Info

Initial compatibility version for v25 (no new features)


Date applied: June 11, 2025